What are the dates of the 41st edition of FIFA?
The 41st edition of the festival will take place from March 14 to 26 in Montreal and Quebec City and from March 24 to April 2 online.
The 41st edition of the festival will take place from March 14 to 26 in Montreal and Quebec City and from March 24 to April 2 online.
Single tickets for the in Theatres Festival will be available as soon as the program is unveiled on February 28 at 10AM. Passports for the 41st edition are now available on our online Box Office.
There are no single tickets for the online festival. Only the FIFA41 Online Passport, the FIFA41 Combo Passport, the FIFA41 Full Package Passport and the VIP Passport are available.
Yes, we have a in theatres festival this year.
It is possible to obtain a FIFA41 In Theatres Passport on the Festival's online box office.
Purchase your FIFA41 Online Passport at the Festival’s online box office.
You will then receive an access code by email.
Connect to the online viewing platform to access all the films.
No, not all of the In Theatres programming will also be broadcasted online. There is no film that will be broadcasted online only as part of this edition.
The online films of the 41st edition of Le FIFA will be available only in Quebec for copyright reasons.
Please note that the ARTS.FILM year-round catalog is available across Canada.
Yes, from March 24 00:00 (EDT) to April 2 23:59 (EDT), you will be able to listen to the films of the online festival at the time of your choice. There is no time restriction from the moment you start listening to a film; you can end it at any time you wish, within the online festival dates.
Most of the films are for a general public. However, viewer discretion is advised for some films. This will be noted in the description for the films concerned in the online viewing platform as well as in the film synopsis on FIFA’s website.
Most of the films are presented in their original version. If the original version is in neither English nor French, the film will be subtitled in one of the two official languages — French or English.
Unfortunately, it isn’t always possible to have English subtitling for a film in French or French subtitling for a film in English or another language. Often, these subtitled versions don’t exist because they’re too costly to produce.
No, the films included in the FIFA41 Online Passport are not the same as those included in the ARTS.FILMS annual subscription.
The films that will be presented during the 41st edition (online and in theatres) will be announced on February 28.
FIFA Connexions professional activities are available to in theatres passport holders. Activities will also be available individually. The full program will be unveiled on February 28.
The online box office is accessible through the FIFA website, under the Box Office tab.
This year we are offering several passport options including either the online or in theatres festival; both; the ARTS.FILMS annual subscription and more.
Visit our online box office for full details.
Tickets for the 41st edition will be available at our physical Box Offices only starting March 15, following the schedule of the different screenings. You can wait until the day of the screening you want to attend to buy your tickets, but we strongly advise you to make your reservations online as early as February 28, 10AM.
Yes, there will be box offices set up in each venue during the festival. The box offices open 1 hour before the first screening and close 30 minutes after the start of the last screening.
No, all our tickets are sold on a general admission basis. There are no assigned seats. We recommend that you arrive early to guarantee the best seats possible.
No, it is strictly forbidden to lend your passport to anyone, it is personal and non-transferable. A proof of identity will be systematically requested at the entrance.
No, all our sales are final, non-exchangeable and non-refundable. To consult all the terms and conditions of sale, please consult the online box office.
It is not possible to purchase a ticket for a particular film from the online program, only the online passport is on sale. On the other hand, it is possible to get single tickets for a in theatres screening.
Yes, you can purchase single tickets or the FIFA41 Online Passport by phone with Ticketpro : 514 790-1111 / 866 908-9090
Single tickets will only be available as of February 28, 10AM.
Please note that for any purchase of a in theatres passport, as you will have to provide a photo, you will have to make your reservation online.
No, there are no specific rates by age group or status. FIFA is committed to making culture accessible by keeping ticket prices affordable for everyone, without distinction.
Whenever you make a purchase through our online box office, you can make a donation to FIFA. You can also make a donation at any time of year on our website.
Purchases can be made only with a credit card. During the festival, you will be able to pay in cash or with an interact card at our box offices.
If this problem occurs, you can contact the customer service department of our ticketing supplier info@ticketpro.ca or us festival@lefifa.com by sending your purchase confirmation received by email. A verification will be done.
FIFA is committed to taking the necessary sanitary measures for the well-being of its audience, and to following the recommendations issued by the Ministère de la santé publique du Québec.
There are currently no restrictions on wearing masks in theatres.
Please do not attend the festival in person if you have any symptoms of COVID-19 or if you have tested positive for COVID-19.
General questions, ticketing and online platform
festival@lefifa.com
During the online festival : from noon to 9PM
Technical problems and customer service for purchases
info@ticketpro.ca
(514) 790-1111 / (866) 908-9090
The annual subscription to the ARTS.FILM platform gives access to a selection of films, many of them available exclusively in Canada, promising an extraordinary immersion in the most original art practices in the world. Some films from previous editions of the International Festival of Films on Art (FIFA) are also available online on the ARTS.FILM platform.
Purchase your ARTS.FILM annual subscription on our online box office.
You will receive an access code by email.
Then you can connect to the online viewing platform to access all the films.
You can click on “Watch later” if you want to tag a film to make your own list. Then, you can find it again by clicking on the “Watch later” menu at the top of the page.
The films of the online festival are available only in Quebec.
The films of ARTS.FILM's year round programming are available only in Canada.
When a film is accessible on the platform, it is available at all times. The catalogue is updated regularly.
Yes, some films from previous version may eventually be included on the platform.
There will be a rotation: some films will be added and others removed each month.
Most of the films are for a general public. However, viewer discretion is advised for some films. This will be noted in the description for the films concerned in the online viewing platform as well as in the film synopsis on FIFA’s website.
If you can’t find one film in particular, you can type its title in the search bar. You can also navigate by collection, if you know which one the film is in.
Most of the films are presented in their original version. If the original version is in neither English nor French, the film will be subtitled in one of the two official languages — French or English.
Unfortunately, it isn’t always possible to have English subtitling for a film in French or French subtitling for a film in English or another language. Often, these subtitled versions don’t exist because they’re too costly to produce.
Once you have purchased your annual subscription, go to the online viewing platform.
Enter the username and password that you will have received by email.
Make sure that you aren’t connected to a VPN that geotags you outside of Canada.
Use the password reset option on the login page to reset your password. You will need access to the email address you use to log in.
You will receive an email detailing the procedure to follow.
Make sure you received the confirmation email after you created your account. Check to make sure it didn’t go into your junk mail folder.
If the login interface displays "Incorrect credentials", you can use the reset password option. You will receive a new email detailing the steps to follow.
If the problem continues, please contact customer services at support@lefifa.com.
It’s not possible to watch films without an Internet connection or to download them.
A high-speed or fibre Internet connection is necessary.
You can watch films online on PC, Mac, smartphones, or tablets.
To transfer a film to your TV set, you can use an HDMI cable (except with an IPad) or use the screen-sharing functions through Chromecast or AirPlay (see below).
Note that for security reasons, operating system manufactured after 2010 is required.
Windows 7, Windows 8.1 or Windows 10.
Linux is not supported.
It is recommended that you use the most recent version of the Chrome browser. Internet Explorer is not supported.
Mac OSX 10.12 or later.
It is recommended that you use the most recent version of the Chrome browser.
Yes, you can watch the content on the online platform on iOS 11.2 or later.
Please note that your device’s screen sharing must be deactivated before you start the video, and that you cannot have a Lightning HDMI adapter plugged into your device.
Yes, you can watch content using Chrome on Android 6.0 or later.
The Festival does not have specific applications for these devices. In some cases, you may be able to cast the film by selecting the cast button on the bottom right-hand corner of the player:
Yes from a Chrome web browser on PC and Mac computers and on Android devices by selecting the cast button in the bottom right-hand side of the player:
You can use AirPlay from most browsers if you have Apple TV by selecting the AirPlay button in the bottom right-hand corner of the player:
Please note that from generation 1 to 3, only screen sharing is available.
You can use the ARTS.FILM app if you have an Apple TV of generation 4 or higher:
Pairing Instructions:
If you own AppleTV, you can download the ARTS.FILM app to watch movies on your TV.
Step 1: Download the ARTS.FILM app to your Apple TV.
Step 2: On your ARTS.FILM account, select the "Watch on my TV" option and enter the code that appears on your TV.
Please note that from generation 1 to 3, only screen sharing is available. The ARTS.FILM application can be downloaded from generation 4 and onwards.
We recommend that you refresh the page.
If the problem persists, check your computer and/or TV settings. Otherwise, restart your equipment and connect to the platform again.
We use adaptive bitrate streaming, which means that the streaming quality will automatically adjust based on your Internet speed. If your Internet connection is poor or inconsistent you may experience problems during playback.
Here are some ways you might resolve the problem:
Connect to the Internet with a cable rather than WiFi, or move closer to your router.
Close all other windows and applications on your computer.
The optimal download speed for watching a movie is between 10 and 20 mbps.
The FIFA cannot be held responsible for technical problems related to the equipment used or the internet connection. If the problem persists, contact your supplier.
You likely have “Screen Mirroring” turned on in your device settings. Please turn off the screen mirroring setting and start AirPlay by selecting the “AirPlay” button in the bottom right-hand corner of the player:
Some versions of Chromecast can’t handle transitions from one video to another. If this happens, deactivate screen sharing and launch it again once film playback begins.
FAQ technical source: Cinesend